Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the website available at https://lightninglink-au.com (the "Site") and your use of all content, information, and services provided under the brand "Lightning Link" on this Site, including the review project known as "Lightning Link". By accessing or using the Site, you agree to be bound by these Terms. These Terms are effective from 1 January 2026.

Definitions

• Operator: The entity that owns and/or operates the Site at lightninglink-au.com. Where the specific legal entity is not stated on the Site, "Operator" refers to the person or persons lawfully entitled to control and administer the Site and its content.
• Site: The website located at https://lightninglink-au.com, including all subpages, subdomains, and associated content, tools, and review materials, including but not limited to "Lightning Link".
• User or you: Any natural person who accesses, browses, or otherwise uses the Site, whether or not they create an account (if account functionality is made available).
• Player: A User who participates in any simulated gameplay, demo mode, social casino features, or similar non-real-money activities offered or embedded on the Site, if any. The Site does not lawfully offer real-money gambling to persons located in Australia.
• Account: A personal profile or user account registered on the Site (if and when such functionality is available), identified by a unique login credential and used to access specific features of the Site.
• Bet: Any stake, wager, or game participation using real or virtual credits. For Users located in Australia, and for the purposes of these Terms, any references to Bets or wagering on the Site relate solely to simulated, social, or demo play without real-money prizes, as real-money online Lightning Link gambling targeting Australia is prohibited by law.
• Wager: The act of placing a Bet or staking credits (real or virtual) on the outcome of a game or event. In the Australian context of this Site, "Wager" refers only to non-monetary, social, or demonstration play.
• Bonus: Any promotional benefit, such as additional demo credits, free spins in demo or social versions, access to special content, or other incentives that may be offered on the Site. Bonuses on this Site do not constitute real-money gambling incentives for Users located in Australia.
• Services: All services and functionalities provided by the Site, including but not limited to information, reviews, guides, comparison tools, demo or social gameplay (if any), and customer support.
• Content: All text, graphics, interfaces, photographs, logos, trademarks, sounds, music, videos, information, software, and other material displayed on or available through the Site.
• Interactive Gambling Act 2001 (IGA): The key Australian federal legislation regulating the provision of interactive gambling services to persons present in Australia.
• ACMA: The Australian Communications and Media Authority, the primary regulator overseeing online gambling compliance under the IGA.
• Third-Party Site: Any website or online service operated by a person other than the Operator, including but not limited to productmadness.com, Aristocrat corporate sites, and any external casino, social gaming, or affiliate websites.
• Applicable Law: All laws, regulations, and regulatory instruments applicable to the User and/or the Operator, including, for Users in Australia, the Interactive Gambling Act 2001 (Cth), state and territory laws, and any ACMA instruments and guidance.

Account Registration

The Site may, now or in the future, offer optional User accounts to personalise your experience, participate in social features, or manage preferences. Any such account registration is subject to this section.

Eligibility and Age Requirements

• Minimum age: You must be at least 18 years old to register an Account or use any age-restricted features of the Site.
• Legal capacity: By registering, you confirm that you have full legal capacity to enter into binding agreements under the laws of your country of residence.
• Australian law compliance: If you are located in Australia, you acknowledge that the Site does not lawfully provide real-money gambling, and you agree not to use the Site to engage in or promote illegal offshore wagering services, in line with ACMA guidance and the Interactive Gambling Act 2001.

Registration Process

1. Account creation: To create an Account (if available), you may be required to provide:
   • Full name;
   • Valid email address;
   • Date of birth confirming that you are at least 18 years old;
   • Country of residence and, where relevant, state or territory;
   • Any other information the Operator reasonably requests for verification or compliance purposes.
2. Email verification: You may be required to validate your email address by clicking a verification link sent to you. Your Account may remain inactive or restricted until verification is completed.
3. KYC and identity checks: Although the Site does not offer lawful real-money gambling to Australian residents, the Operator may, where appropriate or required by law in any jurisdiction in which it lawfully operates, request Know Your Customer (KYC) documentation, such as:
   • Government-issued photo ID;
   • Proof of address;
   • Documentation evidencing age and residence.
   Failure to provide requested documents may lead to suspension or closure of your Account.

User Obligations

• Accuracy of data: You must ensure that all information provided during registration and throughout your use of the Site is true, accurate, complete, and kept up to date. The Operator may rely on such information for compliance and support.
• Password security: You are solely responsible for maintaining the confidentiality of your login credentials, including your password, and for all activities carried out through your Account.
• Unauthorised access: You must notify the Operator promptly at [email protected] if you suspect any unauthorised access to or use of your Account. The Operator may, but is not obliged to, temporarily suspend the Account pending investigation.
• Single account rule: Unless expressly permitted, you may hold only one Account. The Operator may close duplicate Accounts and, where required for compliance or security, limit or block access.
• Location and legal use: You are responsible for ensuring that your use of the Site complies with the laws applicable to you, including local laws regarding the viewing of gambling-related content and the use of social or demo casino games.

Betting & Gameplay Rules

The Site primarily provides information, reviews, and, where applicable, access to demo or social gameplay related to the "Lightning Link" brand. Real-money Lightning Link casino-style offerings to persons in Australia are illegal under the Interactive Gambling Act 2001 and are typically unlicensed or misrepresented offshore operations. Any gameplay on or through the Site is therefore limited to lawful non-real-money uses for Australian Users and subject to the following rules.

General Gameplay Principles

• No real-money gambling for AU Users: If you are present in Australia, you must not use the Site to place real-money Bets or Wagers on Lightning Link or any similar casino-style games, nor should you rely on the Site to access or engage with illegal offshore wagering services.
• Demo and social play: Any available demo, free-play, or social casino features use virtual credits that have no monetary value and cannot be redeemed for cash or real prizes.
• Game rules: Each game, demo, or interactive feature may have specific rules, payout tables, and mechanics. By participating, you agree to be bound by the applicable game rules as displayed within or alongside the game.

Placing Bets and Wagers (Non-Real-Money Context)

• Minimum and maximum stakes: For demo or social play, the Site may set minimum and maximum virtual stakes per spin or round. These limits are for entertainment and testing purposes only.
• Types of Bets: Where applicable, you may choose different bet denominations, paylines, or features, but all such Bets are strictly simulated and non-monetary for Users in Australia.
• Automatic play: Auto-play or similar features, if enabled, will comply with responsible gameplay principles and may be restricted or disabled, especially for Users located in Australia, to support harm-minimisation initiatives.

Cancellation and Modification of Bets

• Finality of spins/rounds: Once a spin or game round is initiated in demo or social mode, it ordinarily cannot be cancelled or reversed.
• Technical interruptions: If a game is interrupted due to a technical issue, the Operator may restore your pre-round balance of virtual credits or otherwise act in a fair and reasonable manner. Because there is no real money involved, no financial compensation is owed.

Conduct in Live Features, Chats, and Community Areas

• Respectful behaviour: You must not use offensive, defamatory, discriminatory, or harassing language in any interactive or community feature, including chats, comments, or forums if offered.
• Prohibition of fraud and collusion: You must not manipulate any game, exploit bugs, or attempt to interfere with the normal functioning of the Site. Any such behaviour may result in immediate suspension or termination of your Account.
• No promotion of illegal gambling: You must not use the Site's communication features to advertise, promote, or facilitate access to illegal offshore wagering services targeting Australian residents, including any site misusing the Lightning Link brand.

Bonus Terms

The Operator may from time to time offer Bonuses, incentives, or promotional features connected to demo or social gameplay, or to the use of the Site (for example, loyalty points, extra demo credits, or access to additional informational tools). These Bonuses do not relate to real-money gambling for Users in Australia and are subject to the following terms.

Bonus Activation

• Eligibility: Bonus offers may be limited by:
  • Territory or jurisdiction;
  • User status (e.g., new or existing Users);
  • Compliance with age and registration requirements.
• Opt-in: Some Bonuses may require you to opt in via the Site, email, or an on-screen prompt.
• Bonus codes: Where Bonus codes are used, they must be entered correctly and within the specified time period.

Bonus Wagering and Timeframes

• Wagering requirements: For non-monetary Bonuses (e.g., demo credits), the Operator may specify a wagering requirement, which is the amount of virtual play required before certain features or additional demo credits are unlocked.
• Time limits: Bonuses may have an expiry date. If you do not meet a wagering requirement or use the Bonus within the stated timeframe, the Bonus and any related benefits may be cancelled.

Prohibited Games and Actions

• Abuse of promotions: You must not create multiple Accounts, use automated bots, or otherwise attempt to unfairly exploit Bonuses.
• Restricted activities: The Operator may restrict the use of Bonuses for certain features that could distort gameplay data or responsible-gambling measures.

Combining Promotions

• Non-cumulative offers: Unless expressly stated, Bonuses and promotions cannot be combined. Only one promotion may apply to a given period, activity, or feature.
• Right to withdraw or amend: The Operator may amend, suspend, or withdraw any Bonus or promotion where necessary for legal compliance, technical reasons, or to address misuse, provided that such changes do not undermine rights already lawfully earned under a promotion.

Payments & Withdrawals

The Site focuses on information, reviews, and, where offered, demo or social gameplay. Consistent with ACMA reports on illegal offshore wagering and the Interactive Gambling Act 2001, real-money Lightning Link casino-style offerings to persons in Australia are illegal and typically unlicensed. Accordingly, the Site does not lawfully facilitate real-money deposits or withdrawals for Users located in Australia. This section applies only to any lawful non-Australian operations the Operator might conduct, and is for completeness and transparency.

Deposit Methods (If Offered Where Legal)

• Payment instruments: In jurisdictions where the Operator lawfully offers paid services, it may accept:
  • Credit or debit cards;
  • E-wallets;
  • Bank transfers;
  • Approved digital or crypto payment methods, subject to local law.
• Limits and fees: Minimum and maximum transaction limits may apply. Third-party providers may charge fees, which are your responsibility unless otherwise stated.

Withdrawals (If Offered Where Legal)

• Verification: Before processing any withdrawal, the Operator may undertake KYC checks and request supporting documents.
• Processing times: Withdrawal requests will be processed within a reasonable timeframe, subject to any legal or technical constraints, and may vary depending on the payment method.
• Chargebacks and reversals: The Operator reserves the right to investigate and, where appropriate, reverse transactions affected by fraud, chargebacks, or payment disputes.

Refunds and Bonuses

• Non-cashable demo credits: Demo or social credits have no cash value and cannot be refunded, transferred, or converted into money.
• Bonus adjustments: If a Bonus was credited in error, or if there is evidence of misuse, the Operator may cancel or adjust the Bonus, provided that such adjustment is fair and in accordance with Applicable Law.

Limitation of Liability

The Operator takes reasonable steps to ensure that the information and services provided on the Site, including "Lightning Link", are accurate, lawful, and consistent with Australian regulatory expectations regarding illegal offshore wagering. However, your use of the Site is subject to the following limitations of liability, to the maximum extent permitted by law.

Operator Obligations

• Information accuracy: The Operator aims to:
  • Provide up-to-date and factually accurate information about Lightning Link-branded products and related regulatory status; and
  • Clearly distinguish between lawful social/land-based offerings and unlawful offshore real-money websites targeting Australians.
• Technical fairness: For any demo or social gameplay on the Site, the Operator will make reasonable efforts to ensure that:
  • Games operate in accordance with described rules; and
  • Outcomes are generated fairly and not manipulated for any illegal purpose.

Exclusions of Liability

• No liability for illegal third-party services: The Site does not operate or endorse illegal offshore wagering services. The Operator is not responsible for:
  • Any loss arising from your use of unlicensed or illegal third-party gambling sites, including those misusing the Lightning Link brand; or
  • Any misrepresentations or unlawful conduct by third-party operators.
• Technical issues: The Operator is not liable for:
  • Interruptions or delays due to internet or network failures;
  • Hardware or software malfunctions affecting your access to the Site; or
  • Data loss or corruption beyond the Operator's reasonable control.
• Indirect and consequential loss: The Operator is not liable for indirect, incidental, special, or consequential losses, including loss of profits, data, or opportunity, arising from your use of the Site.

Maximum Liability

• Cap on damages: To the extent permitted by law, the Operator's total aggregate liability to you for any claim arising out of or in connection with your use of the Site shall be limited to the greater of:
  • (a) AUD 100; or
  • (b) if applicable in a lawful paid-service context outside Australia, the amount, if any, of fees actually paid by you to the Operator for the relevant service in the 3 months prior to the event giving rise to the claim.
• Non-excludable rights: Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that cannot be excluded or limited under the Australian Consumer Law or other Applicable Law.

Intellectual Property Rights

The Site and its Content are protected by intellectual property laws. "Lightning Link" is a brand owned by Aristocrat Leisure Limited. The Operator of lightninglink-au.com is not the owner of the Lightning Link brand but may use it under applicable permissions, fair use principles, and for informational and review purposes only.

Ownership

• Site content: Unless otherwise stated, all Content on the Site, including text, layout, design, graphics, and code, is owned by or licensed to the Operator and protected by copyright and other intellectual property rights.
• Third-party rights: References to Aristocrat Leisure Limited, Product Madness, or other third parties, and any logos or materials belonging to them, are used for identification and informational purposes only. All such rights remain with their respective owners.

Permitted Use

• Personal use: You may access and view the Site for your personal, non-commercial use, and you may print or download reasonable excerpts of Content for that purpose, provided you:
  • Do not remove any copyright notices or proprietary legends; and
  • Do not modify the Content in a way that misrepresents its source or meaning.

Prohibited Use

• No unauthorised copying or distribution: You must not, without prior written consent from the relevant rights holder:
  • Copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, or distribute any part of the Site or its Content in any way;
  • Use automated means (e.g., scraping, crawling) to harvest Content for commercial or competitive purposes; or
  • Use any trademarks or logos displayed on the Site in a way that implies endorsement, sponsorship, or affiliation where none exists.

Privacy & Data Protection

Your privacy is important to the Operator. Personal data collected through the Site, including any data submitted in connection with "Lightning Link", is processed in accordance with the Site's Privacy Policy.

• Privacy Policy: By using the Site, you acknowledge that you have read and understood the Privacy Policy available on the Site, and you agree to the collection, use, and disclosure of your information as described therein.
• Regulatory alignment: The Operator aims to handle personal information in a manner consistent with applicable privacy laws, including Australian privacy principles where relevant, and to support regulatory expectations regarding data protection and responsible handling of gambling-related information.

Changes to Terms

The Operator may update or modify these Terms from time to time to reflect legal, regulatory, technical, or business developments, including changes in Australian gambling regulation or ACMA enforcement practices relevant to Lightning Link-branded content.

Notification of Changes

• Methods of notice: Where material changes are made, the Operator will take reasonable steps to notify you, such as:
  • Posting an updated version of the Terms on the Site with a revised "effective date"; and/or
  • Displaying a notice or banner on the Site; and/or
  • Sending an email to the address associated with your Account, if applicable.

Acceptance of Changes

• Continued use: By continuing to access or use the Site after changes to the Terms become effective, you agree to be bound by the updated Terms.
• Right to discontinue use: If you do not agree with any updated Terms, you must stop using the Site and, if you have an Account, you may request its closure in accordance with the "Termination & Suspension" section below.

Termination & Suspension

The Operator may, where reasonably necessary and proportionate, suspend or terminate your access to the Site or your Account. This may include actions taken to comply with Australian gambling law and ACMA guidance on illegal offshore wagering.

Grounds for Suspension or Termination

• Legal and regulatory reasons: The Operator may suspend or terminate access where:
  • Required to do so by Applicable Law or a competent authority (including ACMA); or
  • Necessary to prevent or address involvement in illegal offshore gambling or other unlawful conduct.
• Breach of Terms: Suspension or termination may occur if you:
  • Provide false or misleading information;
  • Engage in fraudulent or abusive behaviour;
  • Violate gameplay rules or Bonus terms; or
  • Infringe third-party intellectual property or privacy rights.

Procedure and Effects

• Notice: Where reasonably practicable, the Operator will provide notice of suspension or termination to the email address associated with your Account or via an on-site message.
• User-initiated closure: You may request closure of your Account at any time by contacting the Operator at [email protected]. The Operator will process such requests within a reasonable period.
• Access to information: Following termination, the Operator may retain records as required by law and in accordance with the Privacy Policy, but you may lose access to certain features or data associated with your Account.
• Non-cashable items: As demo or social credits have no monetary value, there is no entitlement to any refund or compensation on termination in respect of such credits.

Governing Law & Jurisdiction

This section clarifies the legal framework governing these Terms and the resolution of disputes in connection with the Site and "Lightning Link".

• Governing law: To the extent permitted by conflict-of-law rules, these Terms and your use of the Site are governed by the laws of New South Wales, Australia, and applicable federal law of Australia, including the Interactive Gambling Act 2001 where relevant.
• Non-exclusion of mandatory laws: If you are accessing the Site from a jurisdiction other than Australia, any mandatory consumer protection or other non-derogable laws of that jurisdiction remain applicable to the extent required.
• Dispute resolution:
  • You should first contact the Operator using the details in the "Contact Information" section to attempt to resolve any complaint or dispute informally.
  • If a dispute cannot be resolved informally, you agree that the courts of New South Wales, Australia, will have non-exclusive jurisdiction to hear and determine any dispute arising in connection with these Terms or the Site.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms, the Site, or the "Lightning Link" project, you may contact the Operator using the following details:

• Email (general and legal correspondence): [email protected]
• Website: https://lightninglink-au.com

Where your enquiry concerns the Lightning Link brand or Aristocrat Leisure Limited's corporate matters (such as investor relations), you may consult:

• Aristocrat Investor Centre: https://ir.aristocrat.com/investor-centre/

As of the effective date of these Terms, no dedicated telephone number or physical mailing address for the Operator of lightninglink-au.com has been specified. Any updates to contact details will be published on the Site.